SHIPPING POLICY
Shipping Range We ship worldwide. Certain remote areas may experience longer delivery times or limited courier options.
Shipping Costs Free worldwide shipping on all orders. No minimum spend and no hidden fees.
Order Processing Time
Orders are processed within 1–2 business days, Monday to Friday. Weekend orders are processed the next business day.
Please note: during periods of high order volume, processing time may occasionally be extended beyond the standard timeframe.
Transit Time
On average, orders are delivered within 2–15 days in total, including processing. Actual delivery time depends on your shipping destination. Locations that are farther from our fulfillment centers, including remote areas, may experience longer delivery windows.
Delivery times are estimates and are not guaranteed. Delays may occur due to customs clearance, weather conditions, carrier processing times, or other circumstances beyond our control. In such cases, BEAMLY is not liable for delivery timelines, as responsibility for transit lies with the shipping carrier.
We always process and dispatch every order as quickly as possible to ensure it reaches you without unnecessary delay.
Plug Type Choose your plug — UK, US, EU or AU — on the product page and we ship the matching one. The power supply is universal (100–240V).
Customs and Import Duties Import duties or taxes charged by your country, where applicable, are not included in the price and are the responsibility of the recipient.
Tracking After purchase, you will receive an email with your tracking number and carrier information as soon as your order ships.
Missing Items Report missing items within 7 days of the expected delivery date to clareaiclare@gmail.com. We will investigate and offer a replacement or refund (store credit or replacement for sale items).
Return Policy Summary
- Full-price items: 30-day returns accepted. Refund to original payment method if conditions are met.
- Sale items: No cash refunds under any circumstances. Replacement, exchange or store credit only.
- Items must be unused, undamaged, complete with all accessories and in original packaging to qualify for return.
Restocking Fee None.
Return Shipping Costs
- Defective or incorrect items: covered by BEAMLY
- Change of mind: covered by customer
- Sale items: covered by customer, except where the item arrived damaged, defective or incorrect
Full details are in our Refund Policy.
Company Information
- Website: BEAMLY — beamlyshop.com
- Company: BEAMLY
- Address: 10 Buck Hill Rd, 10, Bancroft, Ontario K0L 1C0, Canada
- Email: clareaiclare@gmail.com
- Customer Service: Monday to Friday, 9:00 am – 5:00 pm